Frequently Asked Questions

Unlocking your phone will not change your reception or battery life, but it will give you the ability to use your phone with any GSM carrier. If you travel you can purchase a local SIM and avoid huge roaming charges. You can also raise the resale value of your phone by unlocking it.

Every GSM cell phone has a unique subsity unlock code. You will provide us with your blackberry IMEI (International Mobile Equipment Identity) number which is a 15 digit number that can be found by typing *#06#* from your BlackBerry or by going to Options>Status>IMEI, and we will be able to search for your specific code. Once you have the code you will simply enter the code into your phone and it will now be unlocked. THAT’S IT!!


To find out if your BlackBerry is “locked” to your current network provider, follow these steps:

- On your BlackBerry, go to Options > Advanced Options > SIM Card.
- While at that screen type MEPD on your keyboard (please note that if your BlackBerry model is 71xx or 81xx you will need to double-tap the P, so the actual keys entered become M E P P D). Text will not show when typing and a new menu will pop up.
- If your blackberry is “unlocked”, it will say Disabled or Inactive for all the fields (SIM, Network, etc). If it says Enabled or Active, it’s still locked to the original carrier and requires unlocking.

If you see next to “Network” word “active” , then your blackberry is locked and will require unlocking. If you see “active” next to “service provider”, then you will require another code (MEP4 unlock code) that we will also provide to you. And if your network says “blocked’ than your phone is hard locked to the original network provider and can not be unlocked by IMEI. Please do NOT purchase the code.

After you typed MEPD type MEP2 and pop up window will show you how many tries you have to enter unlock code. If you have “0″ your phone is hard locked to the original network provider and can not be unlocked by IMEI. Please do NOT purchase the code.


IMEI (International Mobile Equipment Identity) number is a 15 digit number that can be found by
- typing *#06#* from your BlackBerry
- by going to Options> Status> IMEI

PRD stands for Product Requirements Documents and refers to an identification number on Blackberry that refers to where, when and for which network provider the handset was manufactured for. Depending under which service provider Blackbery will be sold, same models will have different firmware and branding

The PRD number looks like this PRD-XXXXX-XXX where X stands fro different number, see image below:


MEP is an 8 digit number that identifies the current network provider on your phone (ex: MEP-04104-003). We use this number together with IMEI to calculate an unique unlock code for your BlackBerry. We need this number to guarantee that the code you receive will work 100% of the time.

With some network providers your actual MEP might be different from the number your carrier usually uses. That is why we need to receive MEP number from you. It will also guarantee that the unlock code you receive will work 100%. Please follow the steps in this link to obtain MEP for your blackberry.


GSM, which stands for Global System for Mobile communications, is the world’s most widely used cell phone technology. Cell phone carriers use GSM for their cell phone networks. Each mobile phone has a unique serial number, in case of GSM Phones, it is an “IMEI” number. The IMEI is only used for identifying the device, and has no relation at all to the subscriber. GSM also has the advantage of using SIM (Subscriber Identity Module) cards. The SIM card, which acts as your digital identity, is tied to your cell phone service carrier’s network rather than to the handset itself. This allows for easy exchange from one phone to another without a new cell phone service activation.

Therefore your SIM card will work with any compatible GSM phone, simply because your cell phone provider cares only about where to find your SIM card and not what phone model you use.

You can also use your GSM phone with any compatible SIM card, meaning you can use your GSM phone with any SIM Card from different networks around the world.
Although each network provider locks the phones they sell simply to make sure that you stay with them and use their service only, you can unlock your phone to be able to use it with any network around the world.


We unlock ALL GSM BlackBerry models that have an IMEI number (type *#06# from your BlackBerry to get the IMEI number), or dual GSM/CDMA model like the Storm. We do not unlock CDMA BlackBerrys.

There are few possibilities:

- It is possible you have provided us with incorrect information on the order page (ex: IMEI number, current network provider that the phone is currently locked to (not the one you are planning to switch to), current country, MEP, etc). If you know that the information you have provided us is correct, please see the next possibility.

- You may have entered the unlock code incorrectly.

- You might have 0 tries/attempts to enter unlock code, which means that your Blackberry is hardlocked to original network provider and cannot be unlocked by IMEI.

If you feel that you’ve done everything 100% correctly, here’s what to do:

– Provide us your phone’s MEP

You can use our “How to find my MEP” page to learn how to do this.
Doing this will ensure that the code you received is 100% accurate.
If you still have questions please contact us.


For SIM cards with PIN ENABLED you will be required to enter a PIN. This is not the unlocking code that has just been provided. For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone or contact your sim card provider.This is not a handset unlocking difficulty.

- In the device Options, click Mobile Network or Manage Connections.
- To connect to GSM networks only, set the Network Technology field to GSM/UMTS. Set the Network Mode field.
- Press the Menu key.
- Click Save.

Unfortunately unlocked 8830 would not work with any GSM network provider in North America, only in Europe and Asia. It does not have the proper bands required to operate here. It can only run on CDMA here, as for GSM it has 900/1800 band which will work overseas. In the United States required band for GSM network is 850/1900 band.

Bellow are the models that require New Security Credits, if you your country, blackberry model and network is on the list, click here to unlock.:

Argentina – Movistar – 9520
Argentina – Movistar – 9300
Argentina – Movistar – 9800
Argentina – Movistar – All Blackberry Models
Armenia – Beeline – 9000
Armenia – Beeline – 9520
Armenia – Beeline – All Blackberry Models
Armenia – Beeline – 9800
Armenia – Beeline – 9700
Armenia – Orange – 9700
Austria – T-Mobile – All Blackberry Models
Austria – Orange – 9700
Austria – T-Mobile – 9800
Belgium – Orange – Mobistar – All Blackberry Models
Belgium – Orange – Mobistar – 8520
Belgium – Orange – Mobistar – 8900
Belgium – Orange – Mobistar – 9700
Bengladesh – Warid – All Blackberry Models
Botswana – Orange – All Blackberry Models
Botswana – Orange – 8900
Botswana – Orange – 9700
Brazil – Movistar – 9520
Brazil – Movistar – 9800
Brazil – Movistar – 9300
Brazil – Movistar – All Blackberry Models
Burkina – Airtel – All Blackberry Models
Burkina – Airtel – 9800
Burkina – Airtel – 9780
Burkina – Airtel – 8520
Cameroon – Orange – All Blackberry Models
Canada – Sasktel – 9700
Canada – Mobilicity – 9300
Canada – Bell – 9810
Canada – Sasktel – 9100
Canada – Bell – 9860
Canada – Bell – 9360
Canada – Sasktel – 9300
Canada – Bell – 9800
Canada – Virgin Mobile – 9360
Canada – Virgin Mobile – 9860
Canada – Bell – 9900
Canada – Mobilicity – 9860
Canada – Videotron – 9100
Canada – Videotron – 9700
Canada – Bell – 9780
Canada – Bell – 9100
Canada – Virgin Mobile – 9810
Canada – Mobilicity – 9700
Canada – Virgin Mobile – 9780
Canada – Virgin Mobile – 9800
Canada – Bell – 9300
Canada – Virgin Mobile – 9900
Canada – Virgin Mobile – 9300
Canada – Mobilicity – 9900
Canada – Virgin Mobile – 9100
Canada – Sasktel – 9800
Canada – Sasktel – 9780
Canada – Koodo Mobile – 9300
Canada – Mts – 9780
Canada – Mts – 9800
Canada – Sasktel – All Blackberry Models
Canada – Videotron – 9300
Canada – Mobilicity – 9780
Central African Republic – Orange – All Blackberry Models
Chad – Airtel – 8520
Chad – Airtel – 9800
Chad – Airtel – 9780
Chad – Airtel – All Blackberry Models
Chile – Movistar – 9520
Chile – Movistar – 9300
Chile – Movistar – 9800
Chile – Movistar – All Blackberry Models
China – China Mobile – 8980
China – China Mobile – All Blackberry Models
China – China Mobile – 9788
China – China Mobile – 8910
China – China Mobile – 9800
Colombia – Movistar – 9300
Colombia – Movistar – 9800
Colombia – Movistar – 9520
Colombia – Movistar – All Blackberry Models
Congo – Airtel – All Blackberry Models
Congo – Airtel – 8520
Congo – Airtel – 9800
Congo – Airtel – 9780
Croatia – T-Mobile – 8520
Croatia – T-Mobile – All Blackberry Models
Croatia – T-Mobile – 9780
Croatia – T-Mobile – 9800
Croatia – T-Mobile – 9700
Czech Republic – T-Mobile – All Blackberry Models
Democratic Republic Of Congo – Airtel – 9780
Democratic Republic Of Congo – Airtel – All Blackberry Models
Democratic Republic Of Congo – Airtel – 9800
Democratic Republic Of Congo – Airtel – 8520
Dominican Republic – Orange – 9780
Dominican Republic – Orange – 9100
Dominican Republic – Orange – 9700
Dominican Republic – Orange – 9800
Dominican Republic – Orange – 9300
Dominican Republic – Orange – All Blackberry Models
Ecuador – Alegro – All Blackberry Models
Ecuador – Movistar Telefonica – 9780
Ecuador – Movistar Telefonica – All Blackberry Models
Ecuador – Movistar – All Blackberry Models
Ecuador – Movistar – 9800
Ecuador – Movistar Telefonica – 9300
Ecuador – Movistar – 9300
Ecuador – Movistar Telefonica – 9800
Ecuador – Movistar – 9520
Egypt – Mobinil – 9300
Egypt – Mobinil – All Blackberry Models
Egypt – Mobinil – 9700
Egypt – Mobinil – 8520
Egypt – Mobinil – 9780
El Salvador – Movistar – All Blackberry Models
El Salvador – Movistar – 9300
El Salvador – Movistar – 9800
El Salvador – Movistar – 9520
Equatorial Guinea – Orange – All Blackberry Models
France – Orange – 9800
France – Orange – 9105
France – Orange – 9700
France – Virgin Mobile – 9700
France – Virgin Mobile – 8520
France – Orange – All Blackberry Models
France – Orange – 9300
Gabon – Airtel – All Blackberry Models
Gabon – Airtel – 8520
Gabon – Airtel – 9780
Gabon – Airtel – 9800
Germany – Vodafone – 9800
Germany – Vodafone – 9780
Germany – Vodafone – 9900
Germany – T-Mobile – 9780
Germany – T-Mobile – 9800
Germany – T-Mobile – All Blackberry Models
Germany – Vodafone – All Blackberry Models
Ghana – Tigo – 8520
Ghana – Airtel – 9800
Ghana – Airtel – All Blackberry Models
Ghana – Airtel – 9780
Ghana – Tigo – All Blackberry Models
Ghana – Vodafone – 8520
Ghana – Vodafone – 9700
Ghana – Vodafone – All Blackberry Models
Ghana – Airtel – 8520
Guadeloupe – Orange – All Blackberry Models
Guadeloupe – Orange – 9700
Guadeloupe – Orange – 8520
Guadeloupe – Outremer Telecom – 8520
Guadeloupe – Outremer Telecom – 9780
Guatemala – Movistar – 9800
Guatemala – Movistar – All Blackberry Models
Guatemala – Movistar – 9300
Guatemala – Movistar – 9520
Guinea – Spacetel-Orange – All Blackberry Models
Guinea-Bissau – Orange – All Blackberry Models
Guyana – Orange – All Blackberry Models
Guyana – Orange – 9700
Guyana – Orange – 8520
Guyane – Outremer Telecom – 8520
Guyane – Outremer Telecom – 9780
Hong Kong – China Mobile – All Blackberry Models
Hong Kong – China Mobile – 8910
Hong Kong – China Mobile – 9800
Hungary – T-Mobile – 9800
Hungary – T-Mobile – All Blackberry Models
India – Airtel – Bharti – 9780
India – Airtel – Bharti – All Blackberry Models
India – Airtel – Bharti – 8520
India – Airtel – Bharti – 9800
Ireland – Vodafone – 9300
Ireland – Meteor – 8520
Ireland – Meteor – 9780
Ireland – Meteor – 9800
Ireland – Meteor – 9300
Ireland – T-Mobile – All Blackberry Models
Israel – Orange – Partner Com – All Blackberry Models
Ivory Coast – Orange – All Blackberry Models
Jordan – Orange – All Blackberry Models
Kenya – Orange – All Blackberry Models
Kenya – Airtel – 9800
Kenya – Airtel – All Blackberry Models
Kenya – Airtel – 9780
Kenya – Airtel – 8520
Luxembourg – Orange – All Blackberry Models
Macedonia – T-Mobile – All Blackberry Models
Madagascar – Airtel – 9780
Madagascar – Airtel – 9800
Madagascar – Airtel – All Blackberry Models
Madagascar – Airtel – 8520
Madagascar – Orange – All Blackberry Models
Malawi – Airtel – 9780
Malawi – Airtel – 8520
Malawi – Airtel – 9800
Malawi – Airtel – All Blackberry Models
Mali – Orange – All Blackberry Models
Martinique – Outremer Telecom – 9780
Martinique – Outremer Telecom – 8520
Martinique – Orange – All Blackberry Models
Martinique – Orange – 8520
Martinique – Orange – 9700
Mauritius – Orange – All Blackberry Models
Mayotte – Outremer Telecom – 9780
Mayotte – Outremer Telecom – 8520
Mexico – Movistar – 9800
Mexico – Movistar – All Blackberry Models
Mexico – Movistar – 9520
Mexico – Iusacell – 8120
Mexico – Iusacell – 9780
Mexico – Movistar – 9300
Mexico – Iusacell – 9100
Mexico – Iusacell – All Blackberry Models
Mexico – Iusacell – 9800
Mexico – Iusacell – 9300
Mexico – Iusacell – 9550
Mexico – Iusacell – 9650
Moldova – Orange – 8900
Moldova – Orange – 9700
Moldova – Orange – All Blackberry Models
Montenegro – T-Mobile – All Models
Morocco – Movistar – 9800
Morocco – Movistar – 9520
Morocco – Movistar – 9300
Morocco – Movistar – All Blackberry Models
Netherlands – T-Mobile – All Blackberry Models
Netherlands – T-Mobile – 9780
Netherlands – Tele2 – 9700
Netherlands – Vodafone – 8520
Netherlands – Kpn – 9800
Netherlands – Kpn – 9105
Netherlands – T-Mobile – 9800
Netherlands – T-Mobile – 9105
Netherlands – Kpn – 9300
Netherlands – Kpn – 9780
Netherlands – Orange – All Blackberry Models
Netherlands – Tele2 – All Blackberry Models
Netherlands – Vodafone – All Blackberry Models
Netherlands – Kpn – All Blackberry Models
Netherlands – Vodafone – 9800
Netherlands – Vodafone – 9700
Netherlands – Vodafone – 9780
Netherlands – Kpn – 8520
Nicaragua – Movistar – 9300
Nicaragua – Movistar – 9800
Nicaragua – Movistar – All Blackberry Models
Nicaragua – Movistar – 9520
Niger – Airtel – 8520
Niger – Orange – All Blackberry Models
Niger – Airtel – 9800
Niger – Airtel – All Blackberry Models
Niger – Airtel – 9780
Nigeria – Airtel – 8520
Nigeria – Airtel – 9780
Nigeria – Airtel – 9800
Nigeria – Airtel – All Blackberry Models
Panama – Movistar – All Blackberry Models
Panama – Movistar – 9800
Panama – Movistar – 9520
Panama – Movistar – 9300
Peru – Movistar – 9800
Peru – Movistar – 9300
Peru – Movistar – 9520
Peru – Movistar – All Blackberry Models
Poland – Play Mobile – 9300
Poland – Ptc Era – 9300
Poland – Orange – 9800
Poland – Ptc Era – All Blackberry Models
Poland – Play Mobile – 9780
Poland – Orange – All Blackberry Models
Poland – Ptc Era – 9780
Poland – Orange – 9700
Poland – Orange – 9780
Poland – Orange – 9300
Portugal – Tmn – 9800
Portugal – Tmn – All Blackberry Models
Portugal – Tmn – 8520
Reunion – Orange – All Blackberry Models
Reunion – Outremer Telecom – 9780
Reunion – Outremer Telecom – 8520
Romania – Orange – 9300
Romania – Orange – 8520
Romania – Orange – All Blackberry Models
Romania – Orange – 9700
Senegal – Orange – All Blackberry Models
Serbia – T-Mobile – All Models
Singapore – Digital Trunked Radio Network – All Blackberry Models
Slovakia – Orange – All Blackberry Models
Slovakia – T-Mobile – All Blackberry Models
Slovakia – Orange – 9700
Spain – Yoigo – 9300
Spain – Yoigo – 9800
Spain – Orange – 9700
Spain – Orange – 9800
Spain – Yoigo – 8520
Spain – Orange – 9780
Spain – Orange – 8900
Spain – Orange – All Blackberry Models
Spain – Movistar – 9300
Spain – Orange – 9300
Spain – Orange – 8520
Spain – Movistar – 9520
Spain – Movistar – All Blackberry Models
Spain – Movistar – 9800
Sweden – Tele2 – All Blackberry Models
Sweden – Tele2 – 9700
Switzerland – Orange – All Blackberry Models
Switzerland – Orange – 9700
Switzerland – Orange – 9800
Switzerland – Orange – 9105
Tanzania – Airtel – 9780
Tanzania – Airtel – 9800
Tanzania – Airtel – All Blackberry Models
Tanzania – Airtel – 8520
Tunisie – Orange – All Blackberry Models
Uganda – Airtel – 8520
Uganda – Airtel – 9780
Uganda – Airtel – 9800
Uganda – Airtel – All Blackberry Models
Uganda – Orange – All Blackberry Models
Ukraine – Beeline – 9800
Ukraine – Beeline – All Blackberry Models
United Kingdom – Orange – All Blackberry Models
United Kingdom – T-Mobile – 9780
United Kingdom – Orange – 9780
United Kingdom – Vodafone – 9300
United Kingdom – Vodafone – All Blackberry Models
United Kingdom – T-Mobile – All Blackberry Models
United Kingdom – T-Mobile – 9800
United Kingdom – T-Mobile – 9300
United Kingdom – Orange – 9300
United Kingdom – Vodafone – 9900
United Kingdom – Orange – 9105
United Kingdom – Vodafone – 9700
United Kingdom – Vodafone – 9105
United Kingdom – Vodafone – 9780
United Kingdom – Vodafone – 9800
United Kingdom – Orange – 9700
United Kingdom – Vodafone – 9300
United Kingdom – O2 – 9900
United Kingdom – Vodafone – 8520
United Kingdom – Orange – 8520
United Kingdom – Orange – 8900
United Kingdom – Orange – 9800
United States – T-Mobile – 9900
United States – T-Mobile – 9860
Uruguay – Movistar – All Blackberry Models
Uruguay – Movistar – 9800
Uruguay – Movistar – 9520
Uruguay – Movistar – 9300
Venezuela – Movistar – 9300
Venezuela – Movistar – 9520
Venezuela – Movistar – All Blackberry Models
Venezuela – Movistar – 9800
Zambia – Airtel – All Blackberry Models
Zambia – Airtel – 8520
Zambia – Airtel – 9800
Zambia – Airtel – 9780



Yes, bulk rates are available, if you want to purchase more then one code or you are reseller/wholeseller or cell phone repair shop. Click here for more info.